1 Year Warranty
Every IonChi™ Ionic Foot Spa & Bath Unit comes with a 1 YEAR WARRANTY.
Should your IonChi malfunction or stop working within 1 year of the date of purchase you may return it for repair or a replacement machine.
30 Day Money Back Guarantee!
RETURN POLICY: You may return your unit within 30 days of delivery for a full refund minus a $49 restocking fee plus the cost of non-returnable items(arrays). Return shipping and insurance is the responsibility of the buyer. Please use the Contact Us page to submit a request for a return. Please include your name, phone number and date of purchase. Once confirmed, you will receive a RMA# to return the unit along with shipping instructions.
When shipping back a Ionic Foot Spa & Bath unit please be sure to include:
- IonChi™ Ionic Foot Spa & Bath Unit
- Power Cord
- Keys
- Aluminum Case
*All Ionic Foot Spa & Bath components above must be returned to issue a refund. DO NOT Return arrays.
Arrays are non-returnable items and if a unit is returned you will be charged a discounted rate of $14.94 for each array. Please DO NOT ship any arrays with returns as they are unusable once received by a customer (even if they are not used).
Same Day Shipping Policy
All orders are processed same day! You will be sent a tracking number to enable you to track your order until it reaches you. You can track your order at:www.ups.com or www.usps.com.
Typically orders take between 2-5 business days for delivery.
All orders are shipped via UPS or USPS(depending on your location and time order is placed).
Please make sure you enter the correct shipping address for your order.
- You will be emailed a tracking number when your order is shipped.
- You can check the status of your order at: www.ups.com or www.usps.com
For Delivery Outside of the United States
Please request a shipping quote before ordering by filling out and submitting the form below. We will find the best shipping options and provide a quote usually within minutes.
The IonChi is NOT a "Medical Device" and is NOT recognized by the official National Formulary, or the United States Pharmacopoeia (USP), or any supplement to them. It is NOT intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation treatment, or prevention of disease, in a man or other animals. It is NOT intended to affect the structure or any function of the body of a man or other animals, and which does not achieve any of its principal intended purposes through chemical action within or on the body of a man or other animals and which is not dependent upon being metabolized for the achievement of its principal intended uses.
The information provided by IonChi.com website or employees is not a substitute for professional medical diagnosis or treatment by a licensed physician. Information provided is for informational purposes and is not meant to substitute for the advice provided by your own physician or other medical professional.
By entering and using this website you are stating that you have read, understand and agree with all information stated and or written on this site. Please refer to the disclaimer for more information.
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